Creative Services

The other half of Hitch & Arrow is my partner, James, a web designer with a background working in design, film & television. Offering a relaxed and friendly design experience, knowing what it is like to work with creative minds.

Beautiful, bespoke, but affordable websites built exactly how you imagine is what we specialise in. Get in touch for a friendly, no obligation chat.


Whether you are looking for a gorgeous e-commerce site to sell your lovely creations, or you’re just needing a blog site to drive traffic to your brand, we can help you.

Currently taking bookings for Winter 2021.

Web design


If you run a small business online, you will already know how important it is to have a strong brand identity, and your web presence is the most important place to start. With common creative business retail platforms like Etsy pricing you out of the market, maybe now is the time to look at creating your own ecommerce site to sell your beautiful creations?

Brand and Identity


We have created fresh branding for a range of clients. Logo design and exploring your palette to fit your brand are essential for a memorable online retailer.


Design for Print


Physical post is more important than ever in a world where everything is done one step removed. Promotional material to accompany your amazing creative products can lead to more sales and interaction with your customers. We can offer a design service to create beautiful material that fits with your brand perfectly.




We have a wealth of experience in online marketing. Be it using organic post content on social media, paid advertisements to target a specific group of customers, or getting your website shown where you want it to be on google, we can help.




Amazing product photography is the equivalent to a stunning shop window display. When selling your products online it is so important to make your shop inspire customers. We can offer an in-house photography service. We use only the best equipment and with a background in TV & Film production we are well aware of what makes the perfect image.



Video Production


Video is the most engaging way to reach your customers. If you need promotional video for your brand, give us a shout. We’ve a wealth of experience in professional video production and more than happy to help.


Social Media


Social media is a funny old game. With ever changing algorithms and new features, it’s easy to become overwhelmed by all the jargon. We have services to help you grow your audience in a simple and effective way. A strong and effective social media presence can directly influence how successful your business can be.



Drop us a message if you would like any more information...

Web Design Services


You have probably reached this page because you are looking to grow your small creative business, and this is exactly what we specilise in. You can find more about the services we offer below.



Design is at the heart of our service. You know what you want your brand to look like to your customers, and we know how to take the ideas you have and turn them into a professional and user-friendly website. From graphic design for your brand to helping hone your colour palette to provide a coherent shopping experience for your customers.

Identity & Logo

Your logo and branding is the public face of your company. We can create a fresh identity for your small creative business, or help by improving your existing designs. This can include typography, logo design, colour choices etc to provide a coherent presence across your business.

Responsive Mobile

In this day and age, you will probably already know that a majority of online shopping is done when people are browsing using their phones or tablets. A website that is visually engaging, yet smooth and easy to use is essential. All our websites are built to look great whether on a big screen or a tiny one.

SEO (Search Engine Optimisation)

When we build your website we will make sure that all the basics are covered to get your listing showing where people can see it.

We can help by making sure all page links and titles are written in the best way to perform well. We make sure your page uses heading tags so search engines can clearly see what is being shown on your website.

We will also provide guidance on writing articles for your website to make sure they have the best chance of being picked up by search engines and improve your rankings.


Using Google analytics you can have an amazingly accurate view of how your customers interact with your website, find out what they’re most drawn to, and help improve pages that have less hits. With every site we build, we can install Google analytics so you can keep Real-Time track on how your site is performing. 


The centre of your creative business may be the ability to sell your products directly from your website. We use Woocommerce as the “back end” of your website allowing amazing integration across all your platforms.

Features included in Woocommerce:

  • Attractive and clear online shop design.
  • Shopping basket.
  • Stock managment system.
  • Shipping profiles to suite your needs.
  • Integration with payment gateways, providing secure online payment handling for your customers.
Mailing Lists

Mailing lists are the best way to reach out to your customers directly. We can add a “Sign up to our newsletter” form on your website and link this directly in with mailchimp to allow creative marketing campagins.



We have tried to answer most of the commonly asked questions below. If there is anything else you would like to ask, please do drop us an email.


Why a bespoke site over Shopify/Squarespace etc?

There are some fantastic website builders out there, which can offer a simple ‘out of the box’ solution for your needs, but these will always be limited within the confines of the designs they allow. Additional customisations often require you to pay for the ‘add-ons’ and to make a site truly your own, the time and costs involved will soon add up.

We can offer a truly bespoke service, working with the vision you have in your mind for how you want your business to be portrayed online. This can be a simple or as complex as you would like. Whether it is just a simple and concise site with a gorgeous colour palette that matches your brand, or a full blown immersive online shopping experience, with every bit of the page tailored to you and your brand – we can help.

A bespoke option will also reduce the fees you pay too – shopify/squarespace etc charge a percentage + flat fee for ever transaction. We use woocommerce & a choice of payment handling services with much more reasonable fees.

We take the stress out of the design process and can guarantee a helpful and friendly service. We are used to working with creative businesses, and know how to decipher the idea in your mind and make it happen.


Pricing / How much will my website cost?
This will depend on what it is that you need for your business. It will vary depending on how large and/or complex your site is, but we will always work with you to make sure it’s affordable.

As a guide – a simple blog based website would start at £750. A small e-commerce site would start around £1,500 and a full blown e-commerce/blog/multi featured site would be upwards of £2,000 depending on your requirements. We will always give a broken down quote ahead of commencing any work for you, so you get a clear indication of how much it will cost.

We have a range of different payment options, from either a full payment up front to a deposit and a monthly payment plan. We can work with you to make sure you can get the most for your money.

Get in touch and we can have a chat about what works for you…

How long will it take?
If you’re all ready to go and already have your content, i.e. photography, text for the site and a design in mind, it will speed up the process significantly.

As an idea, a small site containing a few pages that are advertising your small business, but not selling any products through the site directly, you may be looking at 2-4 weeks.

A medium sized website, selling your products directly to your customers from the site and containing some more detail such as blogs and mailing lists, and requiring some help creating content – it may take somewhere between 3-8 weeks, dependant on your requirements.

A large and complex site featuring many different products and advanced features will take a good while longer to produce, you may be looking at between 2-4 months.

What will I need to provide?

In an ideal world, you will be able to provide all the text content for your site. Providing original photography will also be helpful to produce a personalised website that suits your business. We can help with providing stock imagery if required.

We can also offer a service taking all the photography for your website and helping with logo design and brand identity if needed.

Website Maintenance?

We provide a service regularly maintaining your website to ensure it operates smoothly and is securly protected against unwanted problems such as hackers. This service is included in your hosting package.

Who will update the website?

We build your websites on the wordpress platform, which has award winning, easy to use CMS (content management system). This should allow you to be able to update your website effectivly yourself, if you feel comfortable.

If you would rather us update your website on your behalf, we will provide you with an estimate for the cost. As an example, updating a page with additional text and new images that require editing in photoshop, it would be around £25.

Domains & Hosting

We can help by providing you with a domain name that suits your business, if you haven’t already got one.

If you already own the domain you would like to use, we can transfer this to your new website. We would require the details of the registration to be able to help with this.

We can also provide super fast and secure web hosting for your site. We offer a safe and secure server, along with everything you will need for an ecommerce platform such as SSL Certificates, analytics, daily backups and more.

The cost of this service will depend on your requirements, but as an example, for a small e-commerce site, you should budget £20 per month.

What are the payment terms?

We offer flexible payment terms and would never charge you in full until your new website is live and you are happy with it. Whether you want to pay for your site upfront, or if you would rather pay a deposit and then set up a payment plan for your site, we will always work with you to make sure your website is affordable for your business. Feel free to get in touch and have (totally no obligation) a chat.

E-mail addresses?

We will help you set up your email accounts for your business. For example, This email address will be useable with any mail clients, such as outlook, mac mail, ios mail and android clients.